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Acute Problems of Digital Transformation in Banking Sector

https://doi.org/10.21686/2413-2829-2024-4-125-134

Abstract

The banking sector was among the first to join digital transformation of economy and became a driver of digital technologies used within the frames of B2C and B2B. Bank executives consider banking-process digitalization as a key factor of competitiveness and success on market. Digitalization process in the banking sphere goes on intensively, which requires modernization and adaptation to constantly changing conditions. Therefore, the acute objective is to trace key trends in digital transformation of the banking sector. Major goals of the research are to analyze digitalization rate of the banking sphere and to make up a list of serious problems arising in the process of digital transformation of banks. The authors used such methods of research as comparative analysis, statistical analysis, benchmarking, classification and rating. As a result of the research the article mentioned a list of acute problems of digital transformation of existing Russian banks and possible lines in their solution or minimization of adverse impacts. The authors came to the conclusion that the process of banking activity digitalization is accompanied by both positive and negative factors, the latter forms problematic fields requiring fast settlement.

About the Authors

A. Yu. Anisimov
Moscow University for Industry and Finance "Synergy"
Russian Federation

Aleksandr Yu. Anisimov - PhD, Assistant Professor, Deputy Director for Educational and Methodological Work of the Faculty of Information Technologies, Assistant Professor of the Department of Information Management and Information and Communication Technologies named after Professor V. V. Dick 

80 Leningradsky Avenue, Moscow, 125190



M. A. Plakhotnikova
PJSC "Rosseti Centre"
Russian Federation

Mariya A. Plakhotnikova - PhD, Assistant Professor, Leading Specialist of the Quality Management Department 

15 Malaya Ordynka Str., Moscow, 119017



M. A. Suslova
National University of Science and Technology "MISIS"
Russian Federation

Marina A. Suslova - Senior Lecturer of the Department for Industrial Management 

1 building, 4 Leninsky Avenue, Moscow, 119049



O. O. Skryabin
Russian state academy of intellectual property; National University of Science and Technology "MISIS"
Russian Federation

Oleg O. Skryabin - PhD, Assistant Professor, Associate Professor of the Department of Digital Economy and Entrepreneurship; Associate Professor of the Department of Industrial Management 

55a Miklukho-Maclay Str., Moscow, 117279;
1 building, 4 Leninsky Avenue, Moscow, 119049



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Review

For citations:


Anisimov A.Yu., Plakhotnikova M.A., Suslova M.A., Skryabin O.O. Acute Problems of Digital Transformation in Banking Sector. Vestnik of the Plekhanov Russian University of Economics. 2024;(4):125-134. (In Russ.) https://doi.org/10.21686/2413-2829-2024-4-125-134

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ISSN 2413-2829 (Print)
ISSN 2587-9251 (Online)