DESIGNING THE SYSTEM OF GOVERNANCE FOR ORGANIZATIONS FUNCTIONING IN SERVICE SECTOR
https://doi.org/10.21686/2413-2829-2018-1-155-160
Abstract
The article shows the algorithm of designing the system of governance for organizations functioning in service sector. Components of the governance system architecture are given, such as object of governance, subject of governance, goals, managerial decisions, strategy, governance processes, regulations, organizational structures, risks, indicators and key stages of designing of the system of governance for organizations in service sector, i. e. identification of projects, projecting of the object of governance, goal setting, identifying indicators, units of measurements, planned and current values, shaping events aimed at attaining the set goals, identification and assessment of risks (distribution of risks by zones), directed at attaining the set goals, development of events aimed at minimization of risks, identifying the model of business processes, building the organization structure of governance, development of regulations). The author formulated the model of the system of governing organizations in service sector on the basis of technologies of the process-project approach to governance. This model includes the pattern of the value chain, which is used for building the object of governance in service sector. The article also provides tools for assessing the efficiency of the system of governing organizations functioning in service sector.
About the Author
Elina G. Chilova
Plekhanov Russian University of Economics
Russian Federation
Russian Federation
Post-Graduate Student of the Department for Theory of Management and Business-Technologies of the PRUE
Address: Plekhanov Russian University of Economics, 36 Stremyanny Lane, Moscow, 117997, Russian Federation
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Review
For citations:
Chilova E.G. DESIGNING THE SYSTEM OF GOVERNANCE FOR ORGANIZATIONS FUNCTIONING IN SERVICE SECTOR. Vestnik of the Plekhanov Russian University of Economics. 2018;(1):155-160. (In Russ.) https://doi.org/10.21686/2413-2829-2018-1-155-160
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