Information Transparency as Way and Method of Municipal Management Process

Abstract

Information openness is very important to develop interaction of power and society. Its level demonstrates such aspects of management processes as transparency, accountability, involvement, confidence and feedback. To identify the level of information openness the authors analyzed results of information placement on administration site of a town in the Leningrad region, which were compared with results of town dwellers’ questionnaire conducted both off-line and on-line. The research revealed serious shortcomings of administration in the field of acute and accessible informing of people, which was confirmed by results of population survey that showed dissatisfaction in the possibility to get operative, accessible and trustworthy information. The authors underlined the paramount importance of upgrading information openness in creating positive image of power and rendering support to the development of civil society in the country.