Raising Personnel Labour Efficiency through Appraisal and Business-Process Optimization
https://doi.org/10.21686/2413-2829-2026-3-176-186
Abstract
Figures of productivity and efficiency of business-processes are interconnected and represent the key indicators of any enterprise, as they impact directly on its economic effectiveness. In case the trend on the data drops, the enterprise can face extra costs in production processes or service rendering, higher outlays and poorer competitiveness. At the same time effectively shaped business-processes can help the organization reach better figures in productivity growth and thus meet requirements of internal and external clients by raising service quality. Therefore, the goal of the research is to identify opportunities to raise efficiency and productivity of labour through optimization of business-processes. The article provides key stages in developing the model of assessing the factual condition of processes shown by appraisal of labour efficiency of the administrative - managerial personnel (including executives, experts and employees) and approaches to increase in labour efficiency through vertical optimization of business-processes. The advanced approaches and tools were tested at mining and steel works and can be used to raise efficiency of workers’ labour at other enterprises.
About the Authors
R. A. Dolzhenko
Ural State University of Economics ; All-Russian Scientific Research Institute of Labor
Russian Federation
Russian Federation
Ruslan A. Dolzhenko, Doctor of Economics, Professor of the Department of Labor Economics and Personnel Management
62/45 8 Marta Str./Narodnaya Volya, Yekaterinburg, 620144
A. A. Gusakin
UMMC Technical University
Russian Federation
Russian Federation
Andrey A. Gusakin, Senior Lecturer of the Department for Energy/Economics
3 Uspensky Avenue, Verkhnyaya Pyshma, Sverdlovsk Region, 624091
References
1. Balashova E. S. Pokazateli otsenki organizatsionnoy effektivnosti biznes-protsessov [Figures of Assessing Organization Efficiency of Business-Processes]. Nauchno-tekhnicheskie vedomosti SPbGPU. Ekonomicheskie nauki [Scientific and Technical Bulletin of the St. Petersburg University. Economics], 2014, No. 2 (192), pp. 185–190. (In Russ.).
2. Gordeeva E. I. Kross-funktsionalnye biznes-protsessy kak noviy obekt issledovaniya [Cross-Functional Business-Processes as New Object of Research]. Uchet. Analiz. Audit [Accounting. Analysis. Audit], 2022, No. 3, pp. 107–116. (In Russ.).
3. Dolzhenko R. A. Metodicheskie podkhody k otsenke proizvoditelnosti truda personala [Methodological Approaches to Assessing Labour Productivity of Staff]. Normirovanie i oplata truda v promyshlennosti [Rating and Payment of Work in Industry], 2012, No. 10, pp. 21–25. (In Russ.).
4. Dolzhenko R. A., Malyshev D. S. Razvitie podkhodov k proizvoditelnosti truda i ee otsenke [Developing Approaches to Labour Productivity and its Appraisal]. Ekonomika truda [Labour Economics], 2021, Vol. 8, No. 12, pp. 1577–1590. (In Russ.).
5. Dubinina N. A. Pokazateli otsenki biznes-protsessov predpriyatiya [Indicators of Business-Process Assessment at Enterprise]. Vestnik Permskogo universiteta [Bulletin of the Perm University], 2016, No. 2 (29), pp. 179–191. (In Russ.).
6. Dukhonin E. Yu., Gansa G. V. Upravlenie effektivnostyu biznesa: kontseptsiya Business Performance Management [Managing Business Efficiency: Concept ‘Business Performance Management’]. Moscow, Alpina Business Books, 2005. (In Russ.).
7. Emelyanova E. V. Teoreticheskie aspekty planirovaniya v upravlenii organizatsiey [Theoretical Aspects of Planning in Organization Management]. Izvestiya vysshikh uchebnykh zavedeniy. Seriya: Ekonomika, finansy i upravlenie proizvodstvom [Izvestiya of Universities. Series: Economics, Finance and Management in Industry], 2015, No. 2 (24), pp. 73–77. (In Russ.).
8. Kaplan R. S., Norton D. N. Sbalansirovannaya sistema pokazateley. Ot strategii k deystviyu [Balanced System of Indicators. from Strategy to Action], translated from English by M. Pavlov. Moscow, Olimp-Biznes, 2003. (In Russ.).
9. Kozerod L. A. Metodika otsenki ekonomicheskoy effektivnosti biznes-protsessov predpriyatiya [Methodology of Assessing Economic Efficiency of Business-Processes at Enterprise]. Vestnik Novosibirskogo gosudarstvennogo universiteta. Seriya: Sotsialno-ekonomicheskie nauki [Bulletin of the Novosibirsk State University. Series: Social and Economic Sciences], 2009, Vol. 9, Issue 1, pp. 83–90. (In Russ.).
10. Kozerod L. A. Protsessniy podkhod v upravlenii promyshlennym predpriyatiem [Process Approach in Managing Industrial Enterprise]. Materialy desyatoy otkrytoy konferentsiikonkursa nauchnykh rabot molodykh uchenykh Khabarovskogo kraya (ekonomicheskaya sektsiya): sbornik statey [Materials of the 10th Open Conference-Competition of Academic Works by Young Scientists in the Khabarovsk Area (economic section): collection of articles]. Khabarovsk, RIO-TIP, 2008, pp. 188–192. (In Russ.).
11. Pavlyuk A. K., Merkusheva N. I. Primenenie reinzhiniringa biznes-protsessov na predpriyatiyakh [The Use of Re-Engineering of Business-Processes at Enterprises]. Molodoy ucheniy [Young Scientist], 2015, No. 1, pp. 265–267. (In Russ.).
12. Repin V. V., Eliferov V. G. Protsessniy podkhod k upravleniyu: modelirovanie biznesprotsessov [Process Approach to Management: Modeling Business-Processes], 3th ed. Moscow, Standards and Quality, 2005. (In Russ.).
13. Sukharev O. S., Strizhakova E. N. Proizvoditelnost truda v promyshlennosti: sistemnaya zadacha upravleniya [Labour Productivity in Industry: Systemic Task of Management]. Ekonomika i predprinimatelstvo [Economics and Entrepreneurship], 2014, No. 8, pp. 389–402. (In Russ.).
14. Taraskina Yu. V. Pokazateli biznes-protsessov kak osnova otsenki effektivnosti deyatelnosti organizatsii [Indicators of Business-Processes as Basis for Assessing Organization Work]. Vestnik AGTU. Seriya: Ekonomika [Bulletin AGTU. Series: Economics], 2015, No. 4, pp. 15–22. (In Russ.).
15. Chuprov K. K. Ekspress-metod diagnostiki biznes-protsessov kompanii [ExpressMethod of Diagnostics of Company Business-Processes]. Konsultant direktora [Director Consultant], 2005, No. 20, pp. 27–30. (In Russ.).
16. Harrington H. Business Process Improvement: the Breakthrough Strategy for Total Quality, Productivity, and Competitiveness. New York, McGraw-Hill, 2009.
17. Kindland F. E., Prescott E. C. Time the Build and Aggregate Fluctuations. The Econometric Society, 1982, No. 6, pp. 1345–1370.
18. Nordhaus W. D. Productivity Growth and the New Economy. Brookings Papers on Economic Activity, 2002, Vol. 2, pp. 211–244.
19. Pešić J. Predrag Menadžment u procesu snabdevanja u vojnoj organizaciji primenom logističkog kontrolinga. Vojnoteh. glas, 2010, No. 2, pp. 150–164.
Review
For citations:
Dolzhenko R.A., Gusakin A.A. Raising Personnel Labour Efficiency through Appraisal and Business-Process Optimization. Vestnik of the Plekhanov Russian University of Economics. 2026;(3):176-186. (In Russ.) https://doi.org/10.21686/2413-2829-2026-3-176-186
Views:
160
JATS XML
Email this article 